- Once your order is placed, you will receive an order confirmation.
- When your order has shipped, you will receive a shipping confirmation with tracking information.
- Once an order has been placed it cannot be modified or adjusted or canceled as your item is custom made for you…
- We accept Visa, MasterCard, Discover, American Express, PayPal, Amazon Pay, Apple Pay.
- All payments made on Gamer Threds are guaranteed secure - we use the Secure Sockets Layer protocol (SSL) with an encryption key length of 120-bits (the highest level commercially available) - and we do not store any of your payment information.
- Shipping will be calculated at check-out.
- US standard shipping takes 6 to 10 business days.
- We are not responsible for delays in shipments, as shipping schedules are estimates and cannot be guaranteed.
- Shipping will be calculated at check out.
- International standard shipping takes 10 to 15 business days.
- Please note that your merchandise price does not include import taxes. Import duties, taxes, and charges are not included in the item price or shipping cost. Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. These charges are the buyer's responsibility, please check with your country's customs office to determine what these additional costs will be prior to purchasing.
- We are not responsible for delays in shipments as shipping schedules are estimates and cannot be guaranteed at check-out.
- Afghanistan
- Belarus
- Bhutan
- Brunei Chad
- Cuba
- Ecuador
- Iran
- Laos
- Libya
- Mongolia
- North Korea Russia Samoa
- South Sudan
- Syria
- Timor-Leste
- Turkmenistan
- Crimea, Luhansk, and Donetsk regions in Ukraine Yemen
If your order has been lost in transit please let us know at heythere@gamerthreds.com and/or as soon as possible, Gamer Threds takes no responsibility for any delay or theft once the package has been provided by the shipping carrier and/or the package has been marked as delivered.
If you receive an item you are not completely satisfied with, no problem!!
- We will gladly accept returns on unused and unwashed items within 30 days from date your order was delivered to receive a refund. Items that do not meet these standards will not be accepted for a refund.
- Please send an email to heythere@gamerthreds to start a return.
- Return shipping costs are the customers responsibility, orders may be returned using any shipping method of your choice; we suggest using a traceable and insured service to prevent packages from being lost, as we are not responsible for any lost packages.
- For international orders, any duties or taxes collected upon delivery are non refundable.
- Once we receive your return, it can take up to 7 business days for your refund or credit to process.
No worries! We are sorry this happened and will get it resolved asap. Please send photos of the defect(s) to us at heythere@gamerthreds.com
- Always wash together with similar colors
- Turn the shirt inside -out before washing
- Do not use fabric softener or bleach when washing
- Machine wash on a cold, gentle cycle with mild detergent.
- Cool iron inside out if necessary. Do not iron decorations.
- Do not dry clean
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